Opportunity
Eekual, headquartered in Cologne, Germany, specializes in personalized footwear crafted from precise measurements obtained via its customer-facing app. Founded in 2017, the company faced operational inefficiencies and scaling challenges with standard ERP systems. Eekual required a tailored ERP solution to automate processes, improve efficiency, and maintain competitive agility.
Challenge
- Manual Processes: Inefficient manual workflows causing operational delays and errors.
- Complex Data Management: Handling extensive customer data, including foot images and custom design files.
- Rigid ERP Solutions: Off-the-shelf ERP systems lacked flexibility, hindering feature development.
- Order Tracking Complexity: Difficulty efficiently monitoring the customer journey from initial measurements through manufacturing to final delivery.
Solution
1D.works developed and implemented a bespoke ERP solution customized specifically to Eekual’s unique manufacturing and operational requirements:
- Order Automation: Real-time tracking and streamlined management of orders, images, and design files.
- Workflow Management: Automated selected steps and hand-offs across the order process.
- Enhanced Data Handling: Efficient storage and easy access to customer-specific design assets.
- Flexible Feature Integration: Agile capability for rapidly developing and deploying new ERP features.
Delivered Capabilities
- Operational Visibility: Centralised order, image, design-file, and production status information.
- Workflow Coordination: Automated selected hand-offs across the order-to-production process.
- Task Prioritisation: Gave the team a common view for organising work and resolving blocked orders.
- Configurable Features: Allowed the system to be extended around Eekual's processes rather than a fixed off-the-shelf workflow.
The custom ERP supplied the operational capabilities above. Effects on processing time, waste, customer satisfaction, recurring costs, or growth require supporting client data.
Explore our AI Workflow Integration service. Read: How We Simplified Manufacturing.