Opportunity
Parents using the existing Dubai school-search experience had to select multiple filters and criteria across dropdown menus and checkboxes. The project explored a simpler conversational input.
Challenge
- User Frustration: Complex manual filtering was time-consuming and confusing.
- Inefficient Process: Multiple dropdowns and checkboxes required extensive user interaction.
- Need for Simplicity: Parents required a straightforward, intuitive method to find suitable schools quickly.
Solution
1D.works integrated a natural-language processing solution powered by large language models (LLMs):
- Intuitive Interaction: Allows parents to describe their requirements naturally (e.g., "IB curriculum school near me").
- Automated Parameter Extraction: Translates a text query into structured search criteria.
- Streamlined User Experience: Eliminates the need for complex filter navigation, providing results based on conversational input.
Delivered Capabilities
- Conversational Search: Let users express several school preferences in one query.
- Structured Filtering: Mapped extracted preferences to the platform's existing search parameters.
- Simpler Interaction Path: Offered an alternative to setting each filter manually.
The integration reduced the number of manual filtering steps for suitable queries. Satisfaction, retention, and engagement effects have not been stated without supporting product data.
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